Frequently Asked Questions

Explore answers to common questions about my jewellery, including delivery times, payment methods and returns.

Choose from general or workshop gift vouchers to treat someone special. Both can be used towards my handmade or refurbished silver jewellery and jewellery-making workshops. Vouchers can be emailed within 24 hours of purchase or posted directly to the recipient.

Review our terms and conditions, which cover guidelines for ordering, payment, delivery, returns, privacy policy and gift voucher policies.

Learn how to commission bespoke jewellery pieces tailored to your preferences. Discover the step-by-step process, from initial consultation to design finalisation, pricing, crafting and delivery. Understand the typical timelines and costs involved and explore examples of previous custom work.

Discover simple tips on keeping your silver jewellery looking its best. Learn how to clean, store and care for your pieces at home to maintain their shine and prevent tarnishing.

Explore the significance of birthstones and their meanings. Learn about the unique properties and symbolism associated with each month's gemstone and find inspiration for personalised jewellery that reflects individual birthstones.

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